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The Effect of Digital Inventory Systems on Operational Performance in Nigerian SMEs: A Study of SMEs in Abuja

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Background of the Study
Digital inventory systems offer SMEs in Nigeria the ability to automate and streamline inventory management, reducing human error and improving accuracy. In Abuja, where businesses are increasingly adopting technology, digital inventory systems can lead to better decision-making, cost savings, and improved operational efficiency. This study explores the effect of digital inventory systems on the operational performance of SMEs in Abuja, highlighting the benefits and challenges of transitioning from manual to digital systems.

Statement of the Problem
Although digital inventory systems offer numerous advantages, many SMEs in Abuja have been slow to adopt them due to costs, lack of training, and resistance to change. This delay in adoption hinders SMEs from achieving optimal operational performance. The study addresses this issue by examining the effect of digital systems on the operational performance of SMEs in Abuja.

Objectives of the Study

  1. To assess the adoption of digital inventory systems among SMEs in Abuja.

  2. To evaluate the impact of digital inventory systems on operational performance.

  3. To identify the challenges SMEs face in adopting digital inventory systems and propose solutions.

Research Questions

  1. What is the extent of digital inventory system adoption among SMEs in Abuja?

  2. How does the adoption of digital inventory systems affect operational performance in SMEs?

  3. What challenges do SMEs face in adopting digital inventory systems, and how can they be overcome?

Research Hypotheses

  1. H₀: Digital inventory systems do not significantly improve the operational performance of SMEs in Abuja.

  2. H₀: SMEs in Abuja do not face significant challenges in adopting digital inventory systems.

  3. H₀: The adoption of digital inventory systems does not significantly reduce operational costs in SMEs.

Scope and Limitations of the Study
The study will focus on SMEs in Abuja that have implemented digital inventory systems. Limitations may include variability in the types of systems used and differences in SMEs' technological readiness.

Definitions of Terms

  • Digital Inventory Systems: Automated software systems used to track, manage, and value inventory in real-time.

  • Operational Performance: The effectiveness and efficiency with which a business carries out its core activities.

  • SMEs: Small and medium-sized enterprises operating with limited financial and human resources.





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